Overview
Opin helps teams collect customer feedback and actually understand it. Most CSAT, NPS, and CES tools stop at scores. Opin goes further by turning open-text feedback into clear AI insights — so teams know why customers feel the way they do. With Opin, you can: Create CSAT, NPS, CES, PMF, Smiley, Thumbs, and eNPS surveys in minutes Collect feedback via website SDK, in-app triggers, email, or public links Automatically summarize qualitative feedback using AI Spot common themes, complaints, and praise without manual tagging Share insights easily with product, support, and leadership teams Opin is built for founders, CX teams, and support teams who want a lightweight, easy-to-use alternative to complex survey tools, without spreadsheets or manual analysis.